The
Advantage
As Your Firm’s Benefit Administrator
Guided Benefits encourages people to reach out directly via cell/text/email whenever a question/issue/concern arises. Responses occur normally within 2 business hours.
Full Renewal Management
Guided Benefits works directly with covered people to obtain information, explain the benefits, handle enrollment, and provide direct service throughout the year.
Online Benefits Application Navigation
Guided Benefit’s Application Navigation service saves people time by navigating and entering the data on their behalf. To sign, an employee only needs to review and approve their summary through email. This greatly speeds up the process, makes the experience less painful, and provides much more in-depth information for underwriters.
Open Enrollment Management With Personal Meetings
Guided Benefits offers private benefit consultations which can take place after hours to include spouses. When considering various coverage options, employees have access to BeneFacts. BeneFacts creates a comparative expense projections between plans based on one's EOB summary report with anticipated claims added and isolated claims removed.
Confidential & Personal
Whenever an employee or covered family member has a benefits concern, Guided Benefits can help. All discussions are covered under HIPAA confidentiality. This not only makes employees more comfortable, it also protects your firm from potential privacy breaches.
Free Claims Error/Fraud Analysis
When employees incur a claim in excess of $50,000, they may opt to have a 2-hour audit performed by a professional claims investigator at Guided Benefits expense.